Luxury Lotus Spas Spa Policy. We are a facial spa for african american men and women. Clear, smooth, and even skin. Facial spa that specializes in treatments for acne, acne scars, ingrown hair, and uneven skin.
WHAT YOU SHOULD KNOW | OUR SPA POLICY
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Please arrive 10- 15 minutes prior to your service time and enjoy the pre-treatment spa ritual.
We have a strict Cancellation Policy. We kindly ask that you provide at least a 24-hour notice for service cancellation/Rescheduling and at least 48 hours advance notice for multiple scheduled services, a credit card number is taken to reserve all group and individual Spa appointments/services.
Life happens, and we understand that sometimes the late cancellation/rescheduling is unavoidable.
However, you may be charged $50 - $500+ fee for insufficient cancellation/rescheduling/change to scheduled appointment notice. (The amount varies depending on the service you were booked for)
We will do our best to fill your canceled time and we will not charge you for your canceled appointment if we are successful in doing so.
This is your time for pure relaxation. In order to receive the full benefit of your chosen service, communicate your needs with you beauty professional(s).
Your comfort is our top priority, therefore, please voice any concerns about the pressure used during your treatment, the temperature of your treatment room or any other concerns that you may have.
To maintain the tranquil feeling, we ask that you turn off your cell phones or make sure that it’s on silent while you are in the spa.
Give the gift that keeps on giving.
We appreciate you sharing your spa experience with your loved ones, people you know and care about. Luxury Lotus Spa Gift Certificates are always available online and at the spa.
We offer E-cards and physical cards.
We are unable to refund unused Gift Cards and/or Gift Certificates.
HOW TO PURCHASE INSTANT & PHYSICAL GIFT CARDS FOR LUXURY LOTUS SPA
Can be purchased online on our website or during your spa.
To purchase online, visit: www.LuxuryLotusSpa.com/Gift
- PLEASE NOTE:
No refunds will be given for gift card purchases. All paid gift cards expire 2 years from the original purchase date (unless stated otherwise). Gift Cards Can not be used to purchase retail/product. For services only. Can not be combined.
It's like a gym membership, only better. This is a membership you will want to use every month!
Now is the time to take control of your Health & Wellness with a monthly VIP Spa Membership! The spa experience can assist you in living a life of greater health, energy, happiness, and well-being!
- Must book an in-depth new client consultation first
- All future peel appointments must be booked in advance (Every 3-4 weeks)
- You have 6-12 months to use the 6-12 treatments (depends on which package you chose)
- The package Must be prepaid on first visit
- Our Cancellation policy still applies
- No Refund/Exchange/Changes
- No Exceptions
PRE-PAY & SAVE:
Monthly VIP Member Benefits:
- VIP Only Hand/Foot Treatment with a Relaxation/Deep Tissue Warm Bamboo Facial Massage
- 60 Minute VIP Facial Treatment
- Choice of: Scalp Massage, Full Face or Underarm Wax, and more
All Members Also Receive:
- Up to 25% Off any additional services beyond your Membership level
- Up to 20% Off all spa boutique retail
Save money on products and services with the spa membership card
~ Additional Membership Benefits/Perks ~
1. Monthly included service2. Discounts on additional services, products and retail3. Special Access to time slots, specials, last minute availability4. Member benefit sharing (example up to 4 Lotus “day passes” to share peryear)5. Member only gifts and product availability6. Exclusive Access to Members Only Events7. Classes included or discounted8. Special pricing on spa parties9. Birthday Gift10.Discounts at other local businesses
You are fully in control. You decided when to stop. The link to sign-up, unsubscribe, downgrade, or upgrade from your current membership plan... is located on the membership page: visit www.LuxuryLotusSpa.com/Membership.
However, your will lose the price you are currently grand fathered at. When you decide to sign up again, you will sign up at the current rate listed on our membership website page
The price(s) may be higher next time you visit the page. Act now, or, forever hold your peace...
Pay now & start enjoying these perks as soon as your payment clears. Best part, the price you pay today, is the price you'll be locked in at forever... Unless your payment lapse.
You can start and stop your subscription as you please. Scroll down to cancel, upgrade, or downgrade at anytime.
Because you deserve only the best. It's time for you to take charge of your health, energy, mind, body, and soul. So, what are you waiting for? Chose a plan below and enroll.
Membership Benefit Levels made with your lifestyle in mind:
SPA MEMBERSHIP Q & A LIVE SESSION
Return/Refund Policy For Products, Services, and more
- No Return/Refund. No exceptions.
Boutique | Retail Products | Store Policy | Spa Boutique Items
Take the feeling of the spa home with you! All sales are final. However, in some case(s) If you are unsatisfied with your products for a valid reason, you may be able to exchange them or receive a credit towards your next treatment with us if returned within 1 week of purchase. There should be at least 95% of the original product remaining.Shop online 24/7 and enjoy free shipping plus a free gift visit:
FULL SHOP POLICY CAN BE VIEW BY VISITING:
Our main goal is always to provide you with the absolute BEST with all things skincare, therefore, our prices and services are subject to change without notice.
We make every effort to ensure that the pricing and services are correct on our website and booking page.
We do our best to inform our current clients at least 30 days in advance via e-mail.
Because we care, as a courtesy, we give our current clients the option to prepay for up to 6 treatments at the current price.
It would be an honor to have you as a client. Be sure to book your New client in-depth consultation today
View a list of our Current Prices:
PRE-PAYMENT REQUIRED FOR ALL VIRTUAL APPOINTMENT(S) *ALL SALES ARE FINAL* NO REFUND. NO EXCEPTION. This includes our pre-pay & Save voucher(s).
WHAT TO DO AFTER YOU PAY FOR YOUR SESSION(S):
Please remember to do the following
- Complete the new client intake form online. Please remember to double check to ensure all information were entered correctly. When it ask for your address, please enter a valid shipping/delivery address. The form can be accessed by visiting: www.LuxuryLotusSpa.com/Form
- Book your new client virtual facial appointment two weeks or more out - from the day you actually complete your intake form online. Doing so also gives us an adequate about of time to prepare for your virtual facial appointment. To find a date & time that works best for your schedule, you will need to visit www.LuxuryLotusSpa.com/BookNow
- Please be advised, we have a strict 24-cancellation/no-show/late changes to appointment policy
- The virtual facial/session can be done with products you already own. In some situations, we also offer to ship you a sample kit for you to use to follow along during the appointment. In addition, you can also purchase full size kits by visiting www.LuxuryLotusSpa.com/Shop
- Please double check the shipping address you enter on your new client intake form to ensure the information was entered correctly.
LET'S ADDRESS THE ELEPHANT IN THE ROOM:
Acceptance of this at-home facial kit is an acknowledgment of the following:
I have completed the form to the best of my ability and knowledge. I agree to inform the technician of any changes in the above information. I have been informed of and understand the contraindications to the requested treatments and agree I do not have any condition(s) that would make the requested treatment unsuitable.
I agree I have disclosed all medical conditions to my esthetician using the new client intake form located here: www.LuxuryLotusSpa.com/Form.
I will inform my esthetician of any discomfort I may experience at any time during my treatment to allow them to advise accordingly. I agree to waive all liabilities towards my esthetician and the employer for any injury or damages incurred.
I understand the use of the products marketed and sold by the seller may involve risks of complication or injury from both known and unknown causes, and I freely assume those risks and agree to hold the seller harmless from any and all injuries caused by use of such products, including but not limited to misusing or overusing the products.
Further, I understand and agree that the seller has made no warranties or promises related to the use of products and has not been made aware of any pre-existing condition of mine,
known or unknown, that could result in injury or unanticipated condition resulting from the use of these products.
We do not have a daycare/baby sitter on site - As a result...
Please remember to leave the little ones at home so that you can truly relax, unwind, and allow all of the stress to simply melt away.
Only the adult and/or child receiving service allowed
Parent or legal guardian must remain in the room throughout the entire process.
Thank you in advance for your support and understanding